Your website can answer back.
AI Chat can answer common questions, collect customer details and help people take the next step — even when you're busy.
"My furnace is running but there's no heat."
Key benefits
Visitors get answers instantly instead of leaving to find another contractor.
AI collects the details you need so you're not starting from scratch.
Works after hours, on weekends and during your busiest season.
Hands off a clean service request to your team for follow-up.
Keeps the conversation in CLIENTFUL alongside calls and texts.
Reduces back-and-forth by gathering info up front.
How it works
- 01
Visitor asks
A customer opens chat and asks a common question.
- 02
AI responds
AI answers and asks for the details it needs.
- 03
Details collected
Postal code, contact number and service type are gathered.
- 04
Team follow-up
A service request is created for your team to follow up and book.
Frequently asked questions
Does AI replace my team?
No. AI handles the first response and gathers details, then hands the conversation to your team for follow-up and booking.
Can it answer questions about my business?
Yes. AI is configured with your service area, hours and common services so answers are accurate.
What if a question is too complex?
AI collects what it can and flags the conversation for your team to take over.
Related CLIENTFUL capabilities
Turn more opportunities into customers.
See how CLIENTFUL can connect your website, calls, conversations and follow-up.