Great work deserves great reviews.
After the job is done, CLIENTFUL can automatically ask for feedback and make it easier for customers to leave a review.
"Our furnace stopped working in freezing weather. Summit responded immediately, booked an appointment for Tuesday morning, and had it running within the hour. Fantastic service!"
"We noticed shingles missing after the storm."
Key benefits
Review requests go out automatically once a job is complete.
Customers get a simple link instead of searching for your profile.
More happy customers become visible reviews on Google.
Builds your reputation without chasing people for feedback.
Keeps the review request tied to the original conversation.
A stronger reputation helps you win the next opportunity.
How it works
- 01
Job completed
A service appointment is marked complete.
- 02
Request sent
CLIENTFUL sends a friendly review request automatically.
- 03
Customer opens
The customer taps the link to your review profile.
- 04
Review left
A review is submitted and your reputation grows.
Frequently asked questions
When is the request sent?
Automatically once a job is marked complete, so the experience is fresh in the customer's mind.
Can I review requests before they go out?
Yes. You can keep it fully automatic or approve requests before they're sent.
Does it only work with Google?
Google is the primary focus, and the same flow can point to other review profiles you use.
Related CLIENTFUL capabilities
Turn more opportunities into customers.
See how CLIENTFUL can connect your website, calls, conversations and follow-up.